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COLLEGE STUDENTS


College Frequently Asked Questions - FAQ'S

Student Accident Plans

   What kind of insurance is this?
   Where can I find student plan information?
   I need to report a claim. Where can I find a claim form?
   Will I receive an insurance ID card?
   How do I check on the status of a claim?

Student Health Plans

   Why should I consider student health insurance?
   Where can I enroll or waive coverage or view student
     health plan details?
   If I don't enroll in the student health plan during the
     open enrollment period, can I enroll later?
   How can I confirm my enrollment status?
   How do I get my ID card?
   How do I check on the status of a claim?


Q. What kind of insurance is this?
    This insurance plan only provides coverage for
    accidental bodily injuries that occurs while the insurance
    coverage is in force and for which the premium has
    been paid. This plan does not cover loss due to
    sickness. This plan is supplemental insurance and not
    intended to cover all medical expenses.

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Q. Where can I find student plan information?
    You can find plan information, enrollment form
    (if applicable), claim form and policy identification form
    on our website under your school webpage.
    To locate your school webpage:
     On our Home page under College students, select
      "Find My School."
     Then select the state your school is located.
     Then select your school name.

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Q. I need to report a claim. Where can I find a claim form?
    A claim form can be completed, downloaded and printed
    from your school webpage. If the accident occurred at
    school or during a school sport/activity, a school official
    will need to sign and complete Part A of the claim form.
    You can mail or fax the claim form to us.

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Q. Will I receive an insurance ID card?
    No. ID cards are not issued. However, you can download
    and print a policy identification form from your school
    webpage as proof of insurance coverage.

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Q. How do I check on the status of a claim?
    You can call our office at 651-439-7098 or toll free at
    800-328-2739. Our claim staff is available 8:00 - 4:30
    Central Time, Monday through Friday. You can email
    questions at info@sas-mn.com.

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Q. Why should I consider student health insurance?
    As a student, you should review your personal situation
    to determine if you have adequate health insurance
    coverage. If you do not have a health insurance policy,
    you should seriously consider the school sponsored
    student health plan.

    Health insurance gives you the comfort of knowing most
    of your medical expenses are covered if something
    were to happen to you. Your school sponsored student
    health plan meets the minimum essential benefits and
    individual mandate requirements of the federal
    Affordable Care Act.

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Q. Where can I enroll or waive coverage or view student      health plan details?
    You can access your school webpage on our website:
     On our Home page under College Students,
      select "Find My School".
     Then select the state where your school is located.
     Then select your school name.
     On your school webpage, select the link for plan
      information.
    You will be directed to Consolidated Health Plans (CHP)
    website where you can enroll, waive or view plan     information.

    OR

    You can also go directly to the CHP website at
    Student Insurance. On the CHP home page under
    Coverage for Colleges, select "Student Health
    Insurance", then select the link to find your school
    page. You will be directed to type the name of your
    school to access your CHP school page.

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Q. If I don't enroll in the student health plan during the
     open enrollment period, can I enroll later?

    Generally, you can only enroll during the open
    enrollment period each school year or semester. The
    exception is if you or your dependent has a qualifying
    event and are eligible for late enrollment (such as loss
    of other insurance coverage). To determine late
    enrollment eligibility, contact our office and ask to
    speak to a College agent.

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Q. How do I confirm my enrollment status?
    You can select "STUDENT LOGIN" from the CHP website
    Student Insurance and create your own username and
    password.

    OR

    You can check your enrollment status by calling Student
    Assurance Services, Inc. and ask to speak to a College
    agent.

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Q. How do I get my ID card?
    You can print your ID card on your CHP school webpage.
    Select the ID card tab and enter your information. Note,
    if you enrolled today, please allow 7-10 business days
    for processing before your ID card is available. If you
    require an ID card sooner, call Student Assurance
    Services, Inc. and ask to speak to a College agent or
    call CHP customer service at 877-657-5030.

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Q. How do I check on the status of a claim?
    On the CHP website Student Insurance, login into your
    account using your username and password to access
    claim information. You can also call CHP customer
    service at 877-657-5030.

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If you don't find the information you need, please Contact Us.

Customer Service:
Phone: 651-439-7098
Toll free: 800-328-2739
Fax: 651-439-0200

 
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